ICT outsourcing

Outsourcing in general

"The reason for offering outsourcing services is to provide the customer with standard functionality in the outsourced area while eliminating investment costs and maintaining minimal operational costs for the customer. The only requirement from the customer is to ensure sufficient communication with the outsourcing provider in terms of defining requirements on operational provisions and development of the outsourced area."

This quotation speaks generally about outsourcing, meaning the displacement of any activities not directly related to the nature of the customer’s primary business. We deal in the outsourcing of information and communication technology (ICT) in all its forms.

The main advantages of outsourcing

  • acquiring competitive advantages
  • assuring immediate access to financial sources
  • increased business revenue through lowered investment and operating costs
  • simplification of management tasks through a changed organisational structure

Alternative outsourcing options

  • resources fully business-owned – the outsourcing provider only provides resources management services.
  • resources partly business-owned – the outsourcing provider provides some of the resources and resources management services.
  • resources owned by outsourcing provider – complete outsourcing (the provider provides complete resources and management, operates all HW, including the agreed-upon extent of services with a guarantee of periodical replacement of technology loaned by the business, with ‘operational access’ guaranteed).

Factors which create a successful outsourcing

  • From the client
    • o strategic vision and plan
    • o selecting the right provider
    • o interested people
    • o support of higher management
    • o use of external analyses
  • From the provider
    • an understanding of company goals
    • continuing relationship management
    • a well composed contract (win-win principle)
    • open communication
    • close attention to human resources

Read about our approach to outsourcing and what we can offer you and your organisation on the page dedicated to Outsourcing with dynn a.s..

Find out about our successes and what our customers think of outsourcing with dynn a.s. on the Reference page.